Legal

Privacy Policy

Last updated: June 24, 2026

Controlled Custom Builders LLC (“Controlled Custom Builders,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through this website, how we use and protect it, and the choices you have. By using this website or submitting information through it, you agree to the practices described below.

Information We Collect

Information you give us. When you fill out our contact form or otherwise reach out to us, we collect the information you choose to provide, such as your name, email address, phone number, and the contents of your message or inquiry. If you contact us by phone or email, we collect the information in that correspondence.

Information collected automatically. Like most websites, our hosting and form providers may automatically log limited technical information when you visit, such as your IP address, browser type and device, referring pages, and the date and time of your request. This information is used for security, troubleshooting, and to keep the site running reliably.

Cookies and tracking. This website does not use advertising or third-party analytics cookies, and we do not use tracking technologies to build profiles of visitors. Our service providers may set strictly necessary cookies required to operate the site or deliver form submissions. If we add analytics or other tracking in the future, we will update this Policy first.

How We Use Your Information

• To respond to your inquiries and provide information about our developments and available homes;
• To communicate with you about your request, including follow-up by phone or email;
• To operate, maintain, secure, and improve our website;
• To comply with our legal obligations and to protect our rights, property, and safety, and those of others.

We do not use the information you provide for unrelated marketing without your consent, and we will only contact you in connection with your inquiry or our legitimate business relationship.

How We Share Information

We do not sell, rent, or trade your personal information. We share it only in these limited circumstances:

• Service providers. We use trusted third parties to operate this site and process your requests, including our website host (Vercel) and our contact-form delivery provider. These providers process information on our behalf and only as needed to perform their services.
• Legal and safety. We may disclose information if required by law, subpoena, or legal process, or where we believe disclosure is necessary to protect our rights, enforce our agreements, prevent fraud, or protect the safety of any person.
• Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to this Policy.

Third-Party Links and Social Media

Our website links to third-party sites and our social media profiles (such as X, Instagram, Facebook, and LinkedIn). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party services you use.

Data Retention

We keep the information you submit for as long as needed to respond to your inquiry, maintain our business records, and comply with our legal obligations, after which we take reasonable steps to delete or anonymize it.

Data Security

We take reasonable administrative, technical, and physical measures to protect the information you share against loss, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

You may contact us at any time to ask what information we hold about you, to request that we correct or delete it, or to ask us to stop contacting you. To make a request, email us at info@ccb-llc.com. We will respond consistent with applicable law.

Depending on where you live, you may have additional rights under your state’s privacy laws. For example, California residents have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect and how we use it, the right to request deletion, and the right not to be discriminated against for exercising these rights. We do not sell or share personal information as those terms are defined under the CCPA. To exercise any of these rights, contact us using the information below.

Children’s Privacy

This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

Do Not Track

Because we do not track visitors across third-party websites, we do not respond differently to “Do Not Track” browser signals.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be reflected on this page, and your continued use of the website after changes are posted constitutes acceptance of the updated Policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us:

Controlled Custom Builders LLC
1165 Washington St
Hanover, MA 02339
Phone: (781) 227-6680
Email: info@ccb-llc.com